Got questions?
We've got answers.

Here are the questions we hear most often. Don't see yours? Reach out below.

Getting Started

Yes! Grace is free to download and includes a rich library of prayers, daily scripture, journaling, and streak tracking at no cost. We also offer optional premium features through in-app purchase for those who want to go deeper in their practice.

No account required. Grace is designed to be private and personal — everything is stored on your device. Simply download and open the app to begin your prayer journey.

Getting started is easy:

  • Open Grace and tap the Pray tab at the bottom
  • Browse prayers by category or search for a specific theme
  • Tap any prayer to open it
  • Press the play button to begin your prayer session with a timer

You can also tap the heart icon on any prayer to add it to your favorites for quick access.

Prayers & Library

Absolutely. Tap the + button in the Pray tab to add a custom prayer. Give it a title, write the body, choose a category, and it will be saved to your personal library alongside the built-in prayers.

Tap the heart (♥) icon on any prayer card to add it to your Favorites. Access all your favorited prayers by tapping the "Favorites" filter in the Pray tab.

Background sounds play softly during your prayer sessions to help you focus and create a calm atmosphere. Available sounds include Soft Rain, Ambient Hum, Nature, and Worship Tones. They fade in gently when you open a prayer and fade out when you close it.

To select a sound, go to Profile → Background Sound. Tapping a sound plays a 3-second preview before you commit to it.

Journal

Journal prompts are thoughtful questions or reflections that appear in the Journal tab to help inspire your writing. They're especially helpful when you want to reflect but aren't sure where to start — covering themes like gratitude, faith, and personal growth.

Yes. Your journal entries are stored locally on your device only. We never transmit, read, or store your journal content on any external server. Your words stay with you.

Streaks & Reminders

Your prayer streak counts how many consecutive days you have opened and engaged with a prayer. Each day you pray, your streak grows. Miss a day and it resets to zero. Your streak is displayed on the home screen as a daily motivator.

Go to Profile → Prayer Reminders to add reminders. You can set multiple reminders with custom days of the week and times. When prompted, allow notifications so Grace can deliver them to you.

If you've already denied notifications, go to iOS Settings → Grace → Notifications and enable them there.

Purchases & Billing

Go to Profile → Restore Purchases and tap the restore button. Make sure you are signed in with the same Apple ID used for the original purchase. Your premium access will be restored automatically.

Subscriptions are managed entirely through Apple. To cancel:

  • Open the Settings app on your iPhone
  • Tap your name → Subscriptions
  • Find Grace and tap Cancel Subscription

You will retain access through the end of your current billing period.

Troubleshooting

Quick fixes for the most common problems.

🔔

Notifications not working

Go to iOS Settings → Grace → Notifications and make sure "Allow Notifications" is enabled. Also check that your phone is not in Do Not Disturb mode.

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No background sound

Make sure your device is not on silent mode and the volume is turned up. Go to Profile → Background Sound and select a sound other than "None."

🔥

Streak reset unexpectedly

A streak resets if no prayer session is started that calendar day. If you believe this is an error, please contact support with a description of what happened.

🔄

App is crashing or freezing

Try force-closing and reopening the app. If the issue persists, delete and reinstall Grace from the App Store. Your data is stored locally, so reinstalling will not delete your content.

💳

Purchase not recognized

Go to Profile and tap "Restore Purchases." Ensure you're signed in with the same Apple ID used for the original purchase. Contact us if the issue continues.

📓

Journal entry not saving

Make sure you tap the save or done button after writing. If entries are disappearing, check that you have sufficient storage space on your device.

Still need help?

Our team typically responds within 1–2 business days. We'd love to hear from you.

✉️

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